The situation within the South Karelia Social and Health Care District (Eksote)

  • ​​The regional readiness level is good.
  • The regional COVID-19 situation assessment workgroup of South Karelia stated at its meeting on 15 October 2020 that the coronavirus epidemic is at the baseline level in South Karelia. The three stages of an epidemic are the baseline, acceleration and spreading phases.

  • The workgroup reminds the population of the region to maintain a safe distance from others, wash their hands with care and sufficiently often, and use a hand sanitiser where required. The mask recommendation will be valid in the region in accordance with the baseline level, and at events and public meetings until the end of 2020. It is hoped that the residents will follow the instructions provided on the prevention of the coronavirus epidemic carefully in South Karelia. 
  • At the moment, face masks are not very widely used in the region. However, attention must be paid to their use, especially when moving in shops and shopping centres, in connection to indoor activities and other leisure time activities, on public transport, and at private celebrations (e.g. weddings, large birthday gatherings, and graduations).
  • See below for more information on the baseline level mask recommendation.
  • Situation elsewhere in Finland: THL / Alueiden tilanne: rajoitukset ja suositukset   

The valid recommendations in South Karelia on 23 October 2020.pdf ​

The valid recommendations in South Karelia

General recommendations that apply to everyone

  • If you have any symptoms of a respiratory infection, stay at home and follow Eksote's operating instructions. Children under school age can stay at home. School-aged children and adults must take a coronavirus test, even when their symptoms are minor.
  • Persons with infection symptoms must not participate in early childhood education, go to school or the workplace, nor move in public areas. Going to events when sick or when having even minor symptoms is absolutely forbidden.
  • Good hand and coughing hygiene must be followed at all times.
  • The baseline level mask recommendation is valid in accordance with the instructions of the National Institute for Health and Welfare of Finland (THL). It is recommended that masks be used in public transport and in public premises, if a 1.5 metre safe distance cannot be maintained. In addition, it is recommended that a mask be used on the trip to and from a coronavirus test and when returning from a high-risk country.
  • The recommendation to wear a face mask at public meetings, events, and tournament type sports events will remain valid until the end of 2020. 
  • Please consider participation in events carefully.

Recommendations for employers

  • A general recommendation for working communities is to favour remote working and remote meetings, as well as to avoid work and business trips and contact teaching. 
  • Customer service points must be equipped with plexiglass shields. Employers must provide masks or protective face shields for customer service workers who work less than 1.5 metres from other people.
  • Eksote also expresses a wish that employees could stay at home when sick by notifying their supervisor of this and that no sick leave certificate would need to be acquired for short absences. In the spring, the Confederation of Finnish Industries (EK) notified that companies should instruct their staff on what to do if they get symptoms. 

Recommendations related to travelling

  • The Finnish Government recommends that unnecessary travelling be avoided, except for countries to which restrictions on entry are not applied. Information on quarantine matters, the latest travel notifications, and updated instructions related to travelling can be found on the following official websites:
    THL: Travel and the coronavirus pandemic​​ >>
    Ulkoministeriö: Uusimmat matkustustiedotteet >>
  • THL instructs: If you travel abroad, you should stay in voluntary quarantine after you return to Finland. The duration of the voluntary quarantine is 10 days. It is recommended that children who are in primary education stay at home. Please agree upon any special arrangements with the education organiser.
  • Recommendations for passengers arriving in Finland​.pdf (12.10.2020)​



Recommendations related to leisure time activities and organisation of events

The organisation of events will be permitted for the time being in accordance with the valid instructions of the Regional State Administrative Agency. The organisation of tournament type sports events will be permitted in the region for the time being but, based on the current recommendation, teams must not be in contact with each other outside the game. It is recommended that event organisers pay attention to safe distances, the use of masks, and general hygiene instructions. There is a valid face mask recommendation that applies to events. Event organisers are responsible for the event they have organised and for planning and implementing its public health security.



​How to act if you suspect to have Covid 19 –virus? 


​​​If you suspect to have corona virus, you can make a sympton estimate inquiry in Omaolo-service on this link: https://www.omaolo.fi/

With the help of the inquiry, you will get a fast estimate of the need of possible treatment or a peace of mind, if your concern comes out to be unnecessary. The symptom estimate inquiry works only in Finnish language at the moment. 

When life is in danger, call 112 .



If you have symptoms of Covid-19 infection, ​


Call first the emergency support number at 116 117 for possible Covid 19 –testing. The personnel of the emergency duty will estimate on the phone if you need to go to Covid-19 –test. The test is intended to be taken within 1-2 days of the onset of symptoms. Eksote currently has the opportunity to test all persons with typical symptoms of the coronavirus.

The Coronavirus symptoms include e.g. 
  • a cough, sore throat, fever, shortness of breath, muscle aches and headache or
  • diarrhoea / nausea (for no other obvious reason)


The best treatment for the respiratery infection is usually rest. Furthermore you can try steam breathing and fever- and pain-releiving medicines. 

If you suspect to have corona infection or influenza, stay home at least one more day after all symptoms are gone.


Avoid virus infec​tions – minimize moving around and avoid contacts with others


It is possible to avoid virus infections by careful hand hygiene and by coughing to arm sleeve or paper tissue. Throw used tissues straight to the garbage. DON´T cough to your hands. 

Wash your hands always with soap and rinse your hands min. 20 seconds when…
come in from outside
before cooking and eating
after toilet and after changing a diaper
after blown your nose, coughed or sneezed
after have touched same surfaces as a person with a flu


Whe​​re to get information and discussion help?


National help desk tel. 0295 535 535, Mon –Fri at 8 - 21, sat 9 - 15 

From the help desk you can have general information on the corona virus. The help desk will not provide any health or emergency counselling.

If corona virus causes any fear or anxiety and you feel to need discussion help to mental wellbeing , you can call to Eksote´s mental health help desk tel. 05 352 4610 (open 24/7) or to social- and crisis help desk tel. 040 651 1828 (open 24/7). 

Mielenterveysseura crisis help desk tel. 09 2525 0111 in Finnish language, open 24/7.

Mielenterveysseura crisis help desk tel. 09 2525 0113 in English language open:
Mondays and Tuesdays at 11.00 - 15.00, Wednesdays at 13.00 - 16.00 and 17.00 - 21.00 
and Thursdays at 10.00 - 15.00. Here you can get service also in Arabic.


Other se​rvices provided by Eksote


Eksote has reduced non-urgent help in all health care- and social services areas. 

Social- and health care services will primarily be contacted by phone.

Eksote reminds that it is not allowed to go to any appointment or reception, if you feel to have any signs of flu of symptoms of infection.  


Need​​ any help for food or medicine shopping?


If you are in quarantine and unable to go shopping food or medicines, ask first help from your relatives and friends. If you can´t get help from them, you can ask advice from Eksote tel. 040 1​39 0366 (Finni​sh language).  Service in English and Russian languages: tel. 05 667 788 or 040 667 1755.





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