Eksote’ services are partly provided in a very new way. In addition to the services of the current service network, it produces alternative forms of local services such as mobile and electronic services.
Conventional healthcare centres are replaced by wellbeing centres, which offer social and healthcare services based on the needs and age structure of the population of each service area. The Eksote network places a high priority on assessing service needs and on providing advisory and instructional services.
Assessing the need for services is an important part of the work of low-threshold service centres also. The mental health and evaluation clinic is open for adults 24 hours a day, 7 days a week. The special unit for children and young people (in Finnish, Lasten ja nuorten talo) provides psychosocial services during normal office hours. The Iso apu (Big Help) service centre brings together Eksote district social services and advisory and instructional services relating to care of the elderly and the disabled under one roof.
Mobile services support the operation of the wellbeing centres and low-threshold service centres. Eksote has special workers, mobile teams, and a clinic van Mallu that provides nurse and oral health services to the district’s remoter areas. Urgent care at home – a new kind of operating model where stand-by urgent care, prehospital care, and home care services are provided at home as needed.
Electronic services are being developed systematically for the 'Eksoten asiointipalvelu' service portal. Electronic services can be accessed from home, facilitating easy services.